Available shipping services may include:
Available shipping options will vary depending on the product, destination, and production schedule.
Shipping charges are calculated based on:
Shipping costs will be displayed during checkout or included on your custom quotation.
Please note that production time and shipping time are separate.
For example:
Estimated total delivery time: approximately 8 business days.
Once your order ships, you’ll receive an email containing your UPS tracking information so you can monitor your shipment.
You may also contact our customer support team if you need assistance locating your order.
Some orders may ship in multiple packages or from different warehouse locations.
If this occurs, you’ll receive tracking information for each shipment.
Please carefully verify your shipping address before submitting your order.
TTBS is not responsible for delays or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.
While we work closely with our suppliers and shipping partners to meet estimated delivery dates, TTBS cannot guarantee delivery dates once an order has been shipped.
Delays caused by weather, carrier issues, holidays, natural disasters, or other events beyond our control may occur.
If your shipment arrives damaged:
We’ll work with you and the carrier to resolve the issue as quickly as possible.
If your tracking information indicates your package has been delivered but you cannot locate it:
Large custom orders may require freight shipping or multiple cartons.
If additional shipping arrangements are necessary, we’ll communicate those details before shipment.
